Terms & Conditions

Ventus Autoworks Terms & Conditions

FRONT SPLITTERS | SIDE SPLITTERS | REAR DIFFUSERS

Our Policies

Learn more about the terms and conditions at Ventus Autoworks regarding our products and services. If you have any questions or concerns please reach us through the contact page on our website. We hope you enjoy your time shopping at Ventus Autoworks

DISCLAIMER:

All Ventus Autoworks products are designed and manufactured for “Off-Road” use only. Buyer acknowledges this when they commit to purchasing products from us. We are in no way responsible for any street use infliction’s caused by ANY products we sell. If you are in the USA our website will be in USD currency. However if you are in Canada our website pricing will be in CAD currency. Your IP address is used to determine what currency our site is in. Local customers in the GTA region can pick up locally at a discounted price. Please email us with your order filled out with all options selected and will get back to you with a quote. With ALL aftermarket products some minor modifications may be required. Ventus Autoworks is NOT responsible for any damages caused by the improper installation of any product we sell. For ALL products, professional installation is highly recommended. If any products that are purchased from us fail for whatever reason, we are not responsible and will not return said damaged part or send any refunds. We can give a discounted price for the replacement part however.

WARRANTY:

We offer NO warranties. Buyer agrees to this when they purchase from us.

SHIPPING:

We are not responsible for any wrong or undeliverable shipping addresses provided by the buyer in the checkout screen. Thus we cannot offer any exchange or return for that order. We ship to the shipping address provided by the customer in our checkout screen. If there is a error please email us ASAP so we can make that edit for you. Please make sure all address information is complete and accurate in the checkout screen. We are not responsible for missing, lost or stolen packages marked as delivered. In such cases, please contact the courier to file a claim. In regards to any damaged products caused by the shipping process, please email [email protected] with any concerns. In most cases we can come to a positive solution with the buyer. We package ALL products with extreme care and invest alot of time doing so. Our goal is to have the package arrive to you in the same condition it was sent as. Our build time is 1-2 weeks under normal conditions. We are not responsible for any Customs delays. During holiday times, customers can expect potential delays in Customs. Covid-19 has slowed down the shipping times also.

RETURN POLICY:

All sales are final. All products we sell are “Custom made and made to order”. No returns, refunds or exchanges. Buyer acknowledges this when they commit to purchase from us.  You can cancel an order within 12 hrs of the purchased time. A 5% transaction/cancellation fee will be applied and deducted from the balance of the purchased sum.

COPYRIGHTS/TRADEMARKS:

All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Ventus Autoworks and protected by Canadian and international copyright laws. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

GENERAL INFO:

All Front Splitter items that contain the word “LIP” in its title, is in reference to the design of the splitter follows the shape/contour of the Lip. You are NOT purchasing a front lip and splitter together, we do not manufacturer front lips.

If your unsure about what finish you would want your front splitter or side splitters to be, i.e gloss black or matte black, email us after your purchase is complete and we will make your order out of a special material that is one side gloss black and other side matte black. This way you get both finishes to choose from when your ready to install it.